Who They Are.
ITEC provide managed technology and IT services to small and medium sized businesses across the UK. With more than 30 years of experience in the industry, ITEC help businesses from a wide range of industries to access flexible technology solutions that work effectively for their organisations.
Recently acquired by Xerox, the company have field offices across the country; including an office in Plymouth which operates out of the Airport Business Centre.
What They Do.
Offering a wide range of managed services, ITEC provide businesses with the means to move forwards and succeed, without being weighed down by worries about their technology letting them down. Their services include:
- Account Management – Offering experienced and proactive account management services with a single point of contact, ITEC work to help business fulfil their daily outcomes. With account managers based across the South West, ITEC aim to build lasting relationship with organisations.
- Business Continuity – Designed to provide an uninterrupted service, the business continuity suite has all the necessary tools businesses need to continue operating in the event that your office has been damaged by fire or flood or becomes inaccessible due to power shortages.
- Help Desk Services – Run by a highly trained team, the help desk call centre provides training, remote support and assistance to businesses when they need it. With help desks in Plymouth Bristol and Dorset, there’s always a local voice on hand to help.
- Field Support – Experienced local engineers are on call to make sure your business never has to stop running because of technology issues and to deliver the support your organisation deserves in a quick and efficient manner.
ITEC work across a wide range of industries, including the automotive, education, public sector, retail and sport and leisure sectors.